We ship to the United States and Canada.For orders shipped outside of the United States, your order will be shipped via USPS Global Priority Mail.Delivery times vary by destination, most orders should arrive within 21 days of shipment.All payments are made in US dollars.
RETURNS
Reasons for returns:
- Wrong Size
- Wrong Item Shipped
- Defective Item
*All returns must be authorized*
To receive authorization for a return, you must contact us at kadenceclothing@yahoo.com to obtain a return authorization number.
All items must be returned in a new, unworn, and unwashed condition.All original tags must still be attached.Also, include the original invoice with the item.
On the invoice, please specify the reason for the return.
If you receive a defective item, you must notify us within 5 business days of when you receive the item to qualify for a return or exchange.If you fail to provide us with a prompt notification, we will not authorize your return or exchange.
We do not refund shipping costs on returns or exchanges, unless there was a processing error on our behalf.
Pack your item(s) in the original shipping box if possible and insure your package for the full value of merchandise and return it to us using the deliver service of your choice.Include your invoice.We are not responsible for lost or damaged return packages.We will notify you via e-mail once your return has been processed.
Return to:
Kadence Clothing Company
Attention:Returns
28229 N. Shirley Lane
Santa Clarita, CA91350
